Cryptocurrency transactions are irreversible.
If you send cryptocurrency to a third party, you cannot reverse or stop the payment. Be sure to:
Verify the legitimacy of third-party services and merchants before sending cryptocurrency.
Only send cryptocurrency to entities you trust.
If you believe you've been scammed, review the information below for steps based on the type of scam.
Common Scams and What to Do:
Technical Support and Impersonation Scams:
Fraudsters set up scam customer support lines, impersonating various companies.
They often target individuals online, using social engineering to deceive and manipulate victims into providing personal information.
Scammers generate outbound calls directly to potential victims, making false claims for fraudulent purposes.
What to Do If Scammed:
Seek assistance from local law enforcement.
Investment Scams:
Scammers ask for investments promising high returns without risk.
Ponzi and pyramid schemes are examples of investment scams.
Be cautious if someone asks you to invest via a Coinme account.
What to Do If Scammed:
Seek assistance from local law enforcement.
Employment Scams:
Scammers impersonate recruiters with fake job offers.
They often target individuals who have posted their resumes online.
"Job offers" may include convincing offer letters and requests for confidential personal information.
Coinme only posts jobs at www.coinme.com/careers.
Legitimate communications with Coinme recruiters will come from @coinme.com email addresses.
What to Do If Scammed:
Report via our chat in the bottom right.
Romance Scams:
Criminals adopt fake online identities to manipulate victims emotionally.
Scammers may propose marriage and make plans to meet in person, which never happens.
Be careful about what you post online, as scammers can use details from social media and dating sites to target you.
Research the person’s photo and profile using online searches.
Go slowly, ask lots of questions, and be wary of quick requests to leave dating sites.
What to Do If Scammed:
Seek assistance from local law enforcement.
Money Mule Scams:
A money mule scam involves the use of a third party to transfer money or goods on behalf of scammers.
Scammers target individuals looking for work-from-home opportunities.
Be cautious of job offers that ask you to transfer money.
Say no to requests that involve moving funds, as you may be helping scammers move stolen money.
What to Do If Scammed:
Stop transferring funds if you suspect a scam.
Notify Coinme and financial institutions.
Report to the FTC at ftc.gov/complaint.
Inheritance Scams:
These scams promise false inheritances and may require upfront fees.
Avoid paying and providing bank account information.
What to Do If Scammed:
Seek assistance from local law enforcement.
Tax Scams:
The IRS communicates through mail and won't demand immediate payment in cryptocurrency.
Specific ways to pay taxes are outlined on the IRS website.
What to Do If Scammed:
Report to [email protected].
Utility Bill Scams:
Scammers claiming to be utility companies demand immediate cryptocurrency payments.
Scammers aim to scare you into paying before confirming the legitimacy of their demands.
What to Do If Scammed:
Report to utility companies.
Tips on Recognizing Cryptocurrency Scams:
High-Pressure Sales Tactics:
Multiple calls pressuring you to act immediately.
No Trading Experience Needed:
Assurances that lack of trading knowledge is not an issue; it's handled automatically.
Contacted Out of the Blue:
Unsolicited contact after your crypto-currency research or interest.
Upfront Payment Required:
Request to send money before any services are provided.
Request for Personal or Financial Information:
Solicitation for sensitive details.
Secrecy Requested:
Instructions to keep the transaction confidential.
Guarantee of High Returns:
Unrealistic promises like 300% growth.
Sounds Too Good to Be True:
Presentation of online account details with rapid, unrealistic growth to encourage further investment.
Remember, vigilance is key to staying safe in the cryptocurrency space. If you encounter a scam not listed above, take immediate action to protect yourself and seek assistance from local law enforcement.
For additional support or questions, reach out via our chat!