What is the Green Dot Cash Purchase Feature?
The Green Dot cash purchase feature allows you to buy cryptocurrency using physical cash at participating retail locations like CVS and others. This feature is perfect if you prefer to use cash instead of linking a debit card to your Coinme account. The process works through a secure barcode system that connects your Coinme app to the retailer's point-of-sale system.
When you use this feature, you'll generate a unique barcode in your Coinme app, take it to a participating store, have the cashier scan it, and pay with cash. The cryptocurrency you purchase will then appear in your Coinme wallet
once the retailer confirms they've received your payment.
Before You Begin: Important Information
Understanding the limits and fees associated with cash purchases will help you plan your transactions effectively. You can purchase up to $1,500 worth of cryptocurrency per day using cash, with a maximum of $500 per individual barcode. There's also a monthly limit of $5,000 for cash purchases. Each transaction includes a $3.95 retail service fee that gets added to your total at checkout.
The barcode you generate will expire exactly one hour after it's created, so you'll need to complete your purchase within this timeframe. If your barcode expires, you can re-generate it by tapping on the barcode screen.
Please note that you'll need to generate a new barcode to continue with your transaction if it has been more than 24 hours since the barcode expired.
Step-by-Step Instructions
Getting Started with Your Cash Purchase
Begin by opening your Coinme app, look for the navigation menu at the bottom of your screen and tap on
Transact to access your transaction options.
Once you're in the transaction section, you'll see several options, tap on "Buy to start the cryptocurrency purchase
process. The app will then display a list of available cryptocurrencies for purchase. You can choose from Bitcoin, Ethereum, Litecoin, Stellar, Dogecoin, Chainlink, Solana, XRP, and Polygon.
Selecting Your Cryptocurrency and Payment Method
After you've decided which cryptocurrency you want to purchase, tap on it to proceed. For example, if you want to buy Ethereum, tap on the Ethereum option. The app will then present you with two payment methods: you can either pay with cash at a retail location or use a debit or prepaid card for instant purchases.
If you want to use cash, select the "Pay with Cash option. You'll then see a Find a location button that will help you locate nearby participating retailers.
Finding and Selecting a Retail Location
When you tap Find a location , the app will display a map or list of nearby participating stores. You'll see locations like CVS pharmacies and other participant stores, along with helpful information such as their distance from your current location, operating hours, and a "Lowest Price! indicator showing that these locations offer the best rates for cash purchases.
Choose the location that's most convenient for you by considering factors like distance, operating hours, and your schedule. Once you've selected a location, the app will check whether you're within your daily transaction limits. If you've already reached your $1,500 daily limit, you'll see an error message and will need to wait until the next day to make another purchase.
Understanding Transaction Limits and Proceeding
Before you continue, the app will display important information about transaction limits. You'll see a screen explaining that you can load up to $1,500 daily, with a maximum of $500 per barcode and $5,000 monthly. This information helps you understand exactly how much you can purchase and plan future transactions accordingly.
Read through this information carefully and tap I Understand when you're ready to proceed. This acknowledgment ensures that you're aware of the limits.
Entering Your Purchase Amount
Next, you'll see a screen with a numeric keypad where you can enter the amount of cash you want to convert to cryptocurrency. The app will validate that your amount falls within the acceptable range. Remember that the maximum per barcode is $500, so if you want to purchase more than this amount, you'll need to generate multiple barcodes.
Enter your desired amount and tap Generate Barcode. The app will then calculate exactly how much cryptocurrency you'll receive based on current market prices and display a detailed quote.
Generating and Understanding Your Barcode
The app will generate a unique barcode for your transaction. This barcode is essentially a digital receipt that contains all your transaction information and connects your Coinme account to the retailer's system.
The barcode generation process typically takes just a few seconds, and once it's complete, you'll see the barcode wallet screen. This screen provides step-by-step guidance on how to complete your purchase at the retail location, including the specific store address and clear instructions for interacting with the cashier.
The app provides clear instructions for your store visit: ask the cashier to scan your barcode, hand over your cash plus the $3.95 service fee, and wait for confirmation from Coinme via the app and email. Take a moment to read through these instructions completely before heading to the store.
When you tap "I Understand," you'll be taken to the final barcode screen where you can access your scannable barcode.
Preparing for Your Store Visit
The barcode wallet screen will show you exactly which store you selected, including the full address and directions. You'll also see a countdown timer showing how long your barcode remains valid. This timer is critical because once it reaches zero, your barcode will expire and you'll need to re-generate the existing one, or generate a new one.
Accessing Your Scannable Barcode
The barcode wallet screen displays all the essential information for your transaction, including the store location, your barcode expiration time, and important reminders about transaction limits and terms. You'll see a button that says "Tap to display barcode for this transaction."
When you're ready to make your purchase at the store, tap this button to reveal the actual barcode that the cashier Conditions.will scan. The barcode will appear as a modal overlay on your screen, making it easy for the cashier to scan with their
equipment.
Reviewing Your Transaction Quote
The quote section is crucial because it shows you exactly what you'll pay and what you'll receive. You'll see the amount you want to load into your account, the $3.95 retail service fee, and the total amount you'll need to pay at the store. The quote also displays the exact amount of cryptocurrency you'll receive, such as 0.147943 ETH for a $500 purchase.
Pay close attention to the quote validity period, which is typically 2 minutes. This means the cryptocurrency amount is guaranteed at the displayed rate for 2 minutes after the quote is generated. If you take longer than this to complete the process, you may receive a slightly different amount based on market price changes.
Review all the details carefully and ask cashier to scan your barcode only when you're satisfied with the transaction terms.
Completing Your Purchase at the Store
At the retail location, approach the cashier and explain that you want to load funds into your Coinme account. Show them your phone screen with the barcode displayed. The cashier will use their scanner to read the barcode, which
will register your transaction in their system.
Once the barcode is scanned, you'll need to pay the total amount, which includes your desired purchase amount plus the $3.95 service fee. For example, if you're buying $500 worth of cryptocurrency, you'll pay $503.95 total.
The cashier will process your payment and provide you with a receipt. At this point, your app will update to show that the barcode has been successfully scanned and your transaction is being processed.
Monitoring Your Transaction Status
After completing your purchase at the store, your Coinme app will display a success message confirming that your transaction is processing. You'll see a screen that says All Done! along with information about when your funds will appear in your wallet.
The app will also display your transaction details, including the date and time, a unique transaction ID, the payment method, and the total amount. You can tap Done to return to the home screen.
On the home screen, you'll notice that your recent activity section now shows a Cash Purchase - Processing entry. This indicates that your transaction is being processed and your funds are on their way to your wallet.
Understanding the Processing Period
The processing period is when Coinme waits for confirmation from the retailer that they've received your cash payment. This verification process typically takes up to one hour, though it can sometimes be faster depending on the retailer's systems and current transaction volume.
During this time, your cryptocurrency balance won't change, but you can continue using your Coinme app normally. The transaction will remain in "Processing" status until the retailer confirms receipt of your payment.
Receiving Your Cryptocurrency
Once the retailer confirms they've received your cash payment, Coinme will process your cryptocurrency purchase and deposit the funds into your wallet. You'll receive an in-app notification with a message like "Your Funds Are Available! Your funds have been deposited into your wallet!"
Your main dashboard will update to show your new cryptocurrency balance, and the transaction in your recent activity will change from "Processing to Completed. You can tap on the completed transaction to view detailed receipt information, including the exact amount of cryptocurrency you received and the exchange rate that was applied.
What to Do If Something Goes Wrong
If Your Barcode Expires
Barcodes expire exactly one hour after they're generated. If you notice that your barcode timer is getting close to zero, you'll see the timer turn red to indicate urgency. If your barcode does expire before you can complete your purchase, don't worry you can re-generate the same barcode or simply generate a new barcode by starting the process over again.
Simply return to your Coinme app, go through the purchase process again, and generate a fresh barcode. Your new barcode will be valid for another hour, giving you plenty of time to complete your transaction.
If You Need to Cancel Your Transaction
You can cancel your transaction at any point before the barcode is scanned at the retailer. If you change your mind or encounter any issues, simply tap the Cancel Transaction button that appears on the barcode screens. This will return you to your main dashboard without any charges or fees.
Once a barcode has been scanned and you've paid the cashier, the transaction cannot be cancelled through the app. At that point, you would need to contact customer support for assistance.
If Your Funds Don't Appear
If more than an hour has passed since you completed your purchase and your funds haven't appeared in your wallet, first check that your transaction shows as completed in your recent activity. If it still shows as "Processing, this means Coinme is still waiting for retailer confirmation.
If your transaction shows as Completed but you don't see the funds in your wallet, or if significant time has passed without any updates, contact Coinme customer support for assistance. Have your transaction ID ready, which you can find by tapping on the transaction in your recent activity.
If You Encounter Issues at the Store
If the cashier has trouble scanning your barcode or isn't familiar with the Coinme process, you can show them the instructions on your screen or ask them to contact their manager. Most participating retailers are trained on the Green Dot system, but occasionally you might encounter a newer employee who needs additional guidance.
Important: Make sure your phone screen is at full brightness and the barcode is clearly visible. If the barcode still won't scan, try closing and reopening the barcode modal in your app to refresh the display.
Tips for a Smooth Experience
Timing Your Visit
Plan your store visit with the barcode expiration time in mind. Since barcodes expire after one hour, make sure you have enough time to travel to the store and complete your transaction. If you're going during busy times, factor in potential wait times at the checkout counter.
Consider generating your barcode when you're already near the store or ready to leave immediately. This maximizes the time you have available and reduces the risk of your barcode expiring.
Preparing Your Cash
Count out your cash before heading to the store, including the $3.95 service fee. Having the exact amount ready will make the checkout process faster and smoother. Remember that the service fee is in addition to your cryptocurrency purchase amount.
Store Selection
When choosing between available locations, consider factors beyond just distance. Check the store hours to ensure they'll be open when you arrive, and consider choosing locations you're familiar with or that tend to have shorter checkout lines.
Understanding Market Fluctuations
Remember that cryptocurrency prices can change rapidly. The amount of cryptocurrency you receive will be based on the market price at the time when your transaction is completed, and not when your quote is generated. The amount shown in the quote is an estimate of the total amount you will receive, but since the quote is generated before your purchase is completed, there is no guarantee you will receive the exact amount shown in your quote.
Frequently Asked Questions
How quickly will my cryptocurrency appear in my wallet?
Your cryptocurrency will typically appear in your Coinme wallet within 9-15 minutes, but some times it can take up to one hour of completing your cash purchase at the store. This processing time allows the retailer to confirm receipt of your payment and for Coinme to process the transaction.
Can I make multiple purchases in one day?
Yes, you can make multiple cash purchases up to the daily limit of $1,500. Since each barcode has a maximum of $500, you might need to generate multiple barcodes if you want to purchase more than $500 worth of cryptocurrency in a single day.
What happens if I pay more or less than the quoted amount?
You must pay the exact amount shown in your quote, including the $3.95 service fee. If you pay a different amount, the transaction may not process correctly, and you'll need to contact customer support for assistance.
Can I use this feature to buy any cryptocurrency?
You can purchase any of the cryptocurrencies available in the Coinme app using cash, including Bitcoin, Ethereum, Litecoin, Stellar, Dogecoin, Chainlink, Solana, XRP, and Polygon. The available selection may vary over time as Coinme adds new cryptocurrencies to their platform.
Is there a minimum purchase amount?
Yes, the minimum purchase amount is $20 dollars. Keep in mind that very small purchases would result in a high percentage of your money going to fees rather than cryptocurrency.
This comprehensive guide should help you successfully complete cash purchases of cryptocurrency through the Green Dot system. The process is designed to be straightforward and secure, giving you a reliable way to convert
cash into digital assets through familiar retail locations.