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How to Send Cryptocurrency
Updated over 2 months ago

Sending Cryptocurrency to Coinme Wallet

Introduction

To ensure a smooth experience, it is crucial to understand which cryptocurrencies are supported by our wallets.

Supported Cryptocurrencies

Coinme wallets support a limited range of cryptocurrencies. Please check our Supported Cryptocurrencies List before making any transactions.

Warning: Unsupported Cryptocurrencies

Sending unsupported cryptocurrencies to your Coinme wallet can result in the permanent loss of those funds. Coinme does not have the capability to recover or return unsupported cryptocurrencies sent to our wallets.

Common Misconception

Unlike some other wallets, Coinme wallets are specifically designed to accept only certain types of cryptocurrencies. Please ensure that you are only sending [supported cryptocurrencies] to your Coinme wallet.

Steps to Avoid Sending Unsupported Cryptocurrencies

  1. Check the Supported Cryptocurrencies List: Always verify that the cryptocurrency you are sending is on our supported list.

  2. Double-Check Wallet Addresses: Ensure that you are sending cryptocurrency to the correct wallet address for the supported cryptocurrency.

  3. Consult Support if Unsure: If you are unsure about the compatibility of a cryptocurrency, please contact Coinme Support before making a transaction.

No Liability

Please be aware that Coinme is not liable for any losses incurred from sending unsupported cryptocurrencies to a Coinme wallet. It is the user's responsibility to ensure that they are only sending supported cryptocurrencies.

Contact Support

If you have any questions or need assistance, please contact our support team at Coinme Support.


How To Send Cryptocurrency to your Coinme Wallet

Select the platform you are using to send from:

Send from your Wallet on PC

Pre-requisites

  • You must have an active and valid Coinme account.

  • You must have crypto in your Coinme wallet already.

  • You will need the destination wallet address available

    • Destination wallet addresses can be retrieved from the recipient of the Crypto

    • If you are sending it to your own external wallet, you should have the wallet address associated with it

  • You must have internet access on your PC or Laptop

Sending Bitcoin to another Wallet

  1. Visit the Coinme login page and enter your account credentials and click ‘Sign In’.

  2. Once you are signed in, click the ‘Send’ button.

  3. Fill out 2 fields with the information below.

    1. Wallet Address: Enter the recipient's Crypto wallet address

    2. USD Amount: Enter the dollar amount you want to send. (NOTE: If you fill out the ‘BTC Amount’ field, this field will auto-populate)

    3. BTC Amount: Enter the Bitcoin amount you want to send. (NOTE: If you fill out the 'USD Amount' field, this field will auto-populate)

    4. Alternatively: You can click the ‘Available Balance to Send (after fees) $0’ link below the fields, mentioned prior, to sending your entire wallet balance.

  4. Once you complete step 3, scroll down and click ‘Send'

  5. Congratulations, you have successfully sent Bitcoin using Coinme!

Frequently Asked Questions (FAQ)

How long does it take to send each transaction?

Bitcoin confirmation times can range from 10 minutes to multiple hours.

What are the fees associated with sending?

Fees for sending to an external wallet are determined by the Bitcoin network. More information about those fees can be found here.

What do I do if the recipient has not received the Crypto yet?

If it has been multiple hours since you sent it, and the other recipient still has not received the Crypto, you will need to contact customer support for further assistance.

What happens if I send Crypto to the wrong wallet address?

Transactions on the bitcoin network are irreversible and if the wrong address is entered the bitcoin may be gone forever. Please verify the address you send before confirming the transaction.

Send from your Wallet on Mobile App

Pre-requisites

  • You must have an active and valid Coinme account.

  • You must have Crypto in your Coinme wallet already.

  • You will need the destination wallet address available

    • QR codes may also be used

    • Destination wallet addresses can be retrieved from the recipient of the specific cryptocurrency.

    • If you are sending it to your own external wallet, you should have the wallet address associated with it

  • Coinme Mobile Apps are available for both Android and Apple iOS.

Sending Bitcoin to another Wallet

  1. Open the Coinme application on your Android or iPhone, then tap on ‘Already have an account? Sign in' at the bottom

  2. Use your Coinme credentials to log in

  3. After signing in, tap the ‘Transact’ button at the bottom

  4. In the Transact menu, tap ‘Send

  5. Enter or paste the recipient's wallet address in the ‘To’ field, then tap ‘Continue’

    1. To use a QR code containing the wallet address, tap ‘QR’ at the top right (blue square)

    2. Note: As an example, most Bitcoin addresses are 34 characters. They consist of random digits and uppercase and lowercase letters, with the exception that the uppercase letter "O", uppercase letter "I", lowercase letter "l", and the number "0" are never used to prevent visual ambiguity.

  6. Enter the amount of cryptocurrency you wish to send, then tap ‘Continue’

    1. To enter an amount in the selected cryptocurrency instead of USD tap the arrow button on the right of the screen (blue square)

  7. Scroll to review the details and verify they are correct before tapping ‘Confirm’

  8. Enter your Coinme passcode to continue

  9. You have successfully sent crypto!

Frequently Asked Questions (FAQs)

How long does it take to send each transaction?

Cryptocurrency confirmation times can range from 10 minutes to multiple hours. More information can be found here.

What are the fees associated with sending?

Fees for sending to an external wallet are determined by the cryptocurrency network. More information about those fees can be found here.

What do I do if the recipient has not received the cryptocurrency yet?

If it has been multiple hours since you sent it, and the other recipient still has not received the crypto, you will need to contact customer support for further assistance.

What happens if I send cryptocurrency to the wrong wallet address?

Transactions on the respective cryptocurrency networks are irreversible and if the wrong address is entered the cryptocurrency may be gone forever. Please verify the address you send before confirming the transaction.

Visit the following articles to find out How to Buy or Sell cryptocurrencies using Coinme Services at one of our Partner Locations or through our Mobile-App or Website.

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