What changed?
Starting September 11, 2023, any crypto purchases at a Coinstar kiosk will be automatically added to your Coinme wallet if the phone number used at the Coinstar kiosk is the same as the one associated with your approved Coinme account.
You do not need to manually input your Coinstar Receipt information into the Coinme mobile app.
How does it work?
All you have to do is use the phone number that is on your approved Coinme account at the Coinstar kiosk, and your crypto purchase will show in your Coinme wallet immediately after the transaction is complete at the Coinstar kiosk.
How long will it take for funds to show in my wallet?
If the phone number entered at the Coinstar kiosk is the same as the phone number associated with your approved Coinme account, your cryptocurrency will usually show in your Coinme account immediately after your purchase at the Coinstar kiosk.
What If My Transaction Fails?
As long as the phone number entered at the kiosk is the same phone number on your approved Coinme account, the transaction will not fail.
Frequently Asked Questions
Can I Redeem My Voucher With Another Company or Wallet?
Can I Redeem My Voucher With Another Company or Wallet?
Can I redeem my voucher with another company like Coinbase or Binance?
No, your Coinstar voucher may only be redeemed with Coinme.
The voucher number provided on Coinstar vouchers is exclusive to Coinme systems and requires you to create a Coinme account.
Coinme offers a complimentary custodial wallet, making it easy to hold, send, and manage all your crypto in one place.
To manually redeem your voucher please go to: https://coinme.com/redeem/
How Do I Redeem A Voucher with a PC/Web Browser?
How Do I Redeem A Voucher with a PC/Web Browser?
Please follow the instructions below to redeem a Coinme voucher using a PC, Laptop, or Web Browser.
1. Go to https://account.coinme.com
2. Sign in to your Coinme account by typing in your login information and clicking ‘Sign In’
3. Once you are signed in, click the green 'Redeem' button.
4. On the Redeem page, fill out your voucher details and click ‘Redeem’
Note: For some U.S. states the pin code is '1111'
5. You should now see your wallet balance reflect your voucher redemption.
If you are getting an error or are unable to redeem your voucher you may need to Contact Support
How Do I Redeem a Voucher with an Android device?
How Do I Redeem a Voucher with an Android device?
Please follow the instructions below in order to redeem a Coinme voucher using an Android device.
1. Open the Coinme application and tap ‘Already have an account? Sign in’ at the bottom of the screen
2. Sign in to your Coinme account using your email address and password
3. Once you are signed in tap the green ‘Transact' button at the bottom
4. On the menu that appears, tap on ‘Redeem a Coinstar Voucher’
5. Enter your redemption code (found on your voucher) and tap ‘Next’
6. Enter your Pin code (found on your voucher) and then tap ‘Next’
Note: For some U.S. states the pin code is '1111'
7. If your redemption was successful, your wallet balance should now reflect the correct amount of Bitcoin
If you are getting an error or are unable to redeem your voucher you may need to Contact Support
Do I Have to Create a Coinme Account in Order to Use a Coinstar Machine?
Do I Have to Create a Coinme Account in Order to Use a Coinstar Machine?
We recommend it!
You can make a crypto purchase from a Coinstar machine your voucher will be auto-redeemed without already having an account.
However, you do need an account to make other cryptocurrency transactions with Coinme and to make sure you have access to your funds.
We recommend creating an account before you purchase the voucher to ensure a smoother experience.