Users Scammed into Depositing Money into Coinstar Machines
If you have been instructed to deposit money into a Coinstar machine as part of a scam and are not a Coinme customer, this guide will help you understand the steps you need to take. Follow the instructions below based on your situation.
Before Depositing Money into a Coinstar Machine
If you have been instructed to deposit money into a Coinstar machine but have not yet done so:
Do Not Deposit Money:
Refrain from depositing any money into the Coinstar machine.
Verify the Request:
Contact the company or individual who made the request using a verified phone number or email address to confirm its legitimacy.
Report the Incident:
Report the scam attempt to your local law enforcement agency.
Notify Coinme by completing theCustomer Protection Form
Stay Informed:
Educate yourself about common scams to prevent future occurrences.
After Depositing Money into a Coinstar Machine
If you have already deposited money into a Coinstar machine:
Document the Incident:
Gather all relevant information, including receipts, transaction details, and any communication you had with the scammer.
Contact Law Enforcement:
Report the incident to your local law enforcement agency and provide them with all the collected information.
Notify Coinme:
Complete theCustomer Protection Form to inform Coinme of the scam.
Monitor Your Accounts:
Keep an eye on your financial accounts for any unusual activity and report it to your bank or financial institution immediately.
If You Have Already Filed a Police Report
If you have already deposited money into a Coinstar machine and have filed a police report:
Follow Up with Law Enforcement:
Stay in contact with the law enforcement agency handling your case for any updates or additional steps you may need to take.
Submit the Consumer Fraud Reporting Form:
If you haven't already, complete theCustomer Protection Form to notify Coinme of the incident.
Provide Updates:
Keep Coinme informed of any new developments in your case by updating your fraud report as necessary.
Seek Additional Support:
Consider reaching out to consumer protection agencies for further assistance and guidance.
Contact Information
Consumer Fraud Reporting Form: Link to Form
Coinme Customer Support: help.coinme.com
By following these steps, you can help protect yourself from further harm and assist in the investigation of the scam. If you have any questions or need further assistance, please contact Coinme Customer Support.