Skip to main content
General Troubleshooting

General Troubleshooting Guide for Coinme:

Updated over 5 months ago

Before Contacting Coinme Support:

  1. Check Internet Connection:

    • Ensure that your device has a stable internet connection. Try accessing other websites or apps to verify connectivity.

  2. Clear Cache and Cookies:

    • Clear your browser's cache and cookies. This can help resolve issues related to stored data.

  3. Restart Device:

    • Restart your computer, smartphone, or tablet. Sometimes, a simple restart can fix minor technical glitches.

  4. Update Device and App:

    • Ensure that your device's operating system and the Coinme app are up to date. Outdated software can cause compatibility issues.

  5. Try Different Browser or Device:

    • If you're experiencing issues on a specific browser, try using a different one. You can also try accessing Coinme from another device to see if the problem persists.

  6. Review FAQs and Help Center:

    • Visit Coinme's FAQs and Help Center to see if your issue is addressed there. You may find troubleshooting guides and answers to common questions.

  7. Contact Coinme Support:

    • If the issue persists after trying the above steps, contact Coinme Support for further assistance. Provide detailed information about the problem you're experiencing for faster resolution.

Did this answer your question?