At Coinme, all customer support inquiries are handled through our AI chatbot. If your inquiry cannot be resolved by the chatbot, you will be escalated to a support agent via chat. We do not currently support phone calls with agents.
Why Use Chat Support?
Using our AI chatbot and chat support system allows us to efficiently address your questions and concerns in a timely manner. It also helps us maintain a detailed record of all interactions to ensure accurate and consistent support.
How to Contact Coinme Customer Support
To contact Coinme customer support, follow these steps:
Visit Our Help Center:Coinme Customer Support
Use the Chatbot: Start a conversation with our AI chatbot by clicking on the chat icon.
Escalation to a Support Agent: If your issue requires human assistance, the chatbot will escalate your inquiry to a support agent.
For more information on how to contact Coinme customer support and our support policies, please refer to our help article:Contacting Coinme Customer Support.