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How to buy with your debit card

Buy cryptocurrency with your debit card quickly and easily

Updated today

Buying cryptocurrency with your debit card is super easy! In just a few quick steps, you can purchase crypto right from your account. It’s a simple, secure, and hassle-free way to get started, whether you’re new to crypto or have been using it for a while. We’ve made the process straightforward, so you can focus on what matters—enjoying your crypto journey!

How to buy cryptocurrency with a debit card

After logging into your account, the remaining steps to complete the process are carried out directly within the mobile app. This feature is exclusively available on the mobile app, ensuring a convenient and secure experience where you can access all the features and options needed to complete your actions right from your device.

1. Start by selecting the Transact button.

2. Select Buy from the list.

3. Select the cryptocurrency that you will like to purchase.

4. On the Select Payment Method screen, if you've previously linked a debit card, select the card you'd like to use for your transaction.

If you have not yet linked your debit card, select Link Card. See How to link a debit card.

5. Enter the dollar amount of your desired buy transaction. Then select Continue.

6. After selecting Continue you will be directed to a Confirmation page. This includes the method, the crypto exchange rate, and any additional fees. Press the Confirm button to process the transaction.

7. A final confirmation page will indicate when the Purchase has been processed.

8. Your funds will be deposited in the account linked to your debit card within 30 minutes.


Frequently Asked Questions

How do I confirm a digital purchase?

To confirm your card purchase was successful scroll down in the home screen to the ‘Activity’ section to see your most recent transactions.


Troubleshooting Transaction Issues

  • Verify the expiration date on your card. If your card is expired, you'll need to link a valid debit card.

  • Check whether you have reached your transaction limits yet. Learn more at About Coinme transaction limits.

  • You might be in an area where Coinme services aren't available. Learn more at Where Coinme is available.

  • Ensure that your device's operating system and the Coinme app are up to date. Outdated software can cause compatibility issues.

  • Ensure that your device has a stable internet connection. Try accessing other websites or apps to verify connectivity.

  • Restart your device. Sometimes, a simple restart can fix minor technical glitches.

If the issue persists after trying the above steps, contact Coinme Customer Support for further assistance. Provide detailed information about the problem you're experiencing for faster resolution.

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