Logging in to your Coinme account is quick and secure. This article covers the login process for both the Coinme web app and the Coinme mobile app.
Note: After logging in, you may be prompted to complete your account verification. Completing this step unlocks all account features. How can I complete my account verification to unlock all features on Coinme?
Logging in with the Coinme mobile app
Logging in with the Coinme mobile app
Step 1: Open the Coinme app
Tap the Sign in button on the screen.
Step 2: Enter your credentials
Enter your email address or phone number and password, then tap Sign in.
Other sign-in options: You can also sign in using a passkey or your Apple account using the buttons at the bottom of the screen. See Signing in with a passkey or Apple account below.
Signing in with a passkey
Signing in with a passkey
Before you begin: You must have previously set up a passkey or your mobile device to use this sign-in method.
Step 1: Open the Coinme app and tap Sign in with passkey
On the sign-in screen, tap the Sign in with passkey button.
Step 2: Confirm your identity
Your device will prompt you to authenticate using your saved passkey — typically your device's biometric authentication or PIN.
Don't see your passkey? Tap More Options on the prompt to choose an alternative method, such as scanning a QR code or using a security key.
Then proceed to step 3 "Complete multi-factor authentication (MFA)".
Signing in with Apple
Signing in with Apple
Before you begin: Make sure that the email addresses associated with your Coinme and Apple accounts are the same, as this is a requirement for using this sign-in method.
Step 1: Open the Coinme app and tap Apple
On the sign-in screen, scroll down and tap the Apple button.
Step 2: Confirm your Apple account
Your device will display a Sign in with Apple prompt. Select your Apple account, then tap Sign In.
Then proceed to step 3 "Complete multi-factor authentication (MFA)".
Step 3: Complete multi-factor authentication (MFA)
Choose one of the available MFA methods to verify your identity:
Method | Description |
Send an Email with code | A six-digit code is sent to your registered email address |
SMS | A six-digit code is sent to your registered phone number |
Backup option: If you can't access your usual MFA method, select Use your backup code.
Step 4: Enter your verification code
Enter the six-digit code in the fields provided, then select Verify.
Didn't receive a code? Select Resend code to request a new one, or Authenticate another way to switch MFA methods.
Step 5: Access your account
Once verified, you'll be taken to your Coinme account dashboard.
Logging in on the Coinme web app
Logging in on the Coinme web app
Sign in to your Coinme account at account.coinme.com.
Step 1: Go to the Coinme login page
Select the Login button on the left side of the screen.
Step 2: Enter your credentials
On the Sign-in screen, enter your email address or phone number and password, then select Sign in.
Other sign-in options: You can also sign in using a passkey or your Google or Apple account using the buttons at the bottom of the screen.
Step 3: Complete multi-factor authentication (MFA)
Choose one of the available MFA methods to verify your identity:
Method | Description |
Send an Email with a code | A six-digit code is sent to your registered email address |
Authenticator app | Use Google Authenticator, Authy, or a similar app |
Backup option: If you can't access your usual MFA method, select Use your backup code.
Step 4: Enter your verification code
Enter the six-digit code in the fields provided, then select Verify.
Didn't receive a code? Select Resend code to request a new one, or Authenticate another way to switch MFA methods.
Step 5: Access your account
Once verified, you'll be taken to your Coinme account dashboard.
Troubleshooting login issues
Step 1: Verify your credentials
Make sure you're using the email address or phone number registered to your Coinme account.
Step 2: Check your internet connection
Ensure you have a stable connection before trying again.
Step 3: Clear your browser cache
If signing in on the web, clear your browser's cache and cookies, then try again.
Step 4: Check for your verification code
If you're not receiving a code, check your spam or junk folder. See also: Not receiving Coinme text messages.
Step 5: Contact support
If you're still unable to log in, contact Coinme Customer Support for assistance.
Important: Coinme will never ask for your password. Account sharing violates our Terms of Service and may result in permanent account closure.
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